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Refund and Returns Policy

Effective Date: Aug 17, 2024

1. Introduction

dBuch.eu is a platform dedicated to promoting book reuse and environmental conservation by facilitating book sharing and giveaways. As a community-driven platform, our role is to connect individuals who wish to exchange books. We do not directly engage in the transactions, sales, or exchanges between users.

2. Responsibility
  • User Transactions: All transactions, including the exchange, sale, or giveaway of books, are conducted directly between the buyer and seller. dBuch.eu does not take any responsibility for the quality, condition, or authenticity of the books exchanged on the platform.
  • Returns and Refunds: Any issues related to returns, refunds, or exchanges must be resolved directly between the buyer and seller. dBuch.eu is not liable for any disputes or disagreements that may arise from these transactions.
3. Platform Role
  • Convenience and Connection: dBuch.eu serves solely as a facilitator, providing a platform for users to connect and exchange books. We do not verify or guarantee the transactions or the fulfillment of agreements made between users.
  • Dispute Resolution: dBuch.eu is not responsible for mediating disputes between users. We recommend that users clearly communicate and agree upon all terms of exchange before completing any transaction.
4. User Agreement
  • Acceptance of Terms: By using dBuch.eu, you agree that all transactions are conducted at your own risk. You accept full responsibility for any agreements made with other users, including handling any returns, refunds, or exchanges.
  • No Liability: dBuch.eu disclaims any liability for issues arising from user transactions, including but not limited to, the condition of books, delivery times, or the completion of exchanges.
5. Contact Us

If you have any questions or concerns regarding this policy or your experience on dBuch.eu, please feel free to contact us at [email protected]. While we are not responsible for resolving transaction issues, we welcome your feedback to improve our platform.